Anxiety is rising. Awkward silence sets in. You have to respond. Communicating under pressure, demands that you keep your cool, collect your thoughts, and control your nonverbal cues. By implementing some simple strategies with a clear plan of action, you will respond to those challenging ‘on the spot’ moments with increased confidence, credibility and ease.
o Side step communication potholes
o Mental readiness: anticipate & disarm
o Eliminate self-destructive habits
o Understand the source: know the approach
Rachael wrote
If you have ever been embarrassed by your own speech, taking this workshop will be your shortcut to overcoming that and your fears.
Rachael Chu (CGA program)
Accounting Staff
Ernst & Young LLP
Learn how to turn every faux pas into a graceful recovery with tact, diplomacy and power.
BOOK NOW 604-254-4308