by Dorothea Hendriks | Aug 20, 2013 | Blog, communication skills
Do you know that billionaire Warren Buffett is keen on communication skills? The man with a net worth of 53.5 billion, second richest in the United States, and fourth richest person in the world admits that at one time, he was absolutely terrified of public speaking....
by Dorothea Hendriks | Aug 11, 2013 | Blog, communication skills
Soft skills. No one big or small, young or old survives without soft skills in the sandbox of life. As children, we don’t get yanked out of the sandbox because we’re building castles, roads or mud pies. Nope. We get yanked out because we’re causing a ruckus by not...
by Dorothea Hendriks | Jul 31, 2013 | Blog, communication skills
Did you know that your people skills are the determining factor in whether you get hired, fired, offered advancement or left behind? Of course, no one is saying that technical skills aren’t important, they are. But, regardless of how technical or intricate your job...
by Dorothea Hendriks | Jul 15, 2013 | Blog, communication skills
How can you avoid miscommunication? Miscommunication hurts! It hurts both our personal and professional lives, hampering career advancement and profitable business possibilities. Have you ever had a face to face conversation with someone, or sent an electronic...
by Dorothea Hendriks | Jun 15, 2013 | Blog, communication skills
Six common communication barriers kill effective communication. Do you know what they are? Sometimes referred to as communication blocks, these barriers not only sabotage our chances of open and honest dialogue, they also kill the possibility of any meaningful...
by Dorothea Hendriks | May 1, 2013 | Blog, communication skills
Positive customer experiences live forever. If it’s true that customers can make or break a business, then the goal of every company should be to provide a positive experience to every customer. However, it’s impossible for any business to promote positive...
