by Dorothea Hendriks | Jun 15, 2013 | Blog, communication skills
Six common communication barriers kill effective communication. Do you know what they are? Sometimes referred to as communication blocks, these barriers not only sabotage our chances of open and honest dialogue, they also kill the possibility of any meaningful...
by Dorothea Hendriks | May 1, 2013 | Blog, communication skills
Positive customer experiences live forever. If it’s true that customers can make or break a business, then the goal of every company should be to provide a positive experience to every customer. However, it’s impossible for any business to promote positive...
by Dorothea Hendriks | Apr 16, 2013 | Blog, Presentation Skills
Who doesn’t want what dynamic speakers have? Recognition. Money. Accolades. Dynamic speakers receive them all. The question is probably not who wants what dynamic speakers have … but how can a person become a dynamic speaker. As you watch and listen to...
by Dorothea Hendriks | Apr 8, 2013 | Blog, Presentation Skills
Energize. That’s right, energize! Activate your audience. Your audience will love you for it, and remember you always. Have you ever attended an event where the emcee, host or speaker at the front of the room shouts out to the audience, “I’m so glad to be here,” but...
by Dorothea Hendriks | Feb 19, 2013 | Blog, Presentation Skills
Attention grabbers of the worst kind. You need to get them, before they get you! If you aren’t fully prepared, these mental muggers will slip in and hijack the attention of your audience. When that attention begins to shift and drift away from you, and from the points...
